Privacy Policy | Data Protection

Data Controller

Extraordinaryhon is the data controller for personal information collected through this website and our services. Our contact information is provided at the end of this policy.

Information We Collect

We collect information that you provide to us directly, including:

Name and contact information (email address, phone number)
Information about garments you bring to us for alterations or repairs
Messages and communications you send to us
Information provided during consultations or fittings

We may also collect technical information automatically when you visit our website, such as your IP address and browser type.

How We Use Your Information

We use your personal information to:

Provide tailoring and repair services
Communicate with you about your garments and our services
Respond to your inquiries and requests
Maintain records of work performed
Improve our services and website

Legal Basis for Processing

We process your personal information based on:

Your consent, when you provide it
Contractual necessity, to provide the services you request
Legitimate interests, such as improving our services

Data Sharing

We do not sell your personal information. We may share information with service providers who assist us in operating our business, such as website hosting or email services, but only to the extent necessary for them to perform their functions.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. Records of work performed may be kept for business and legal purposes.

Your Rights

Under data protection laws, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to processing of your information
Request restriction of processing
Data portability
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

Email: contact@extraordinaryhon.world

Address: 14 New Quebec St, London W1H 7RS, United Kingdom

Phone: +442077244147

International Data Transfers

If we transfer your personal information outside the European Economic Area, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Such transfers will only occur when necessary for the provision of our services, and we will take steps to ensure that your information receives an adequate level of protection.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

Complaints

If you have concerns about how we handle your personal information, you have the right to lodge a complaint with a supervisory authority. In the United Kingdom, this is the Information Commissioner's Office.

We encourage you to contact us first if you have any concerns, as we are committed to resolving any issues you may have.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The current version will always be available on this page.

We will indicate the date of the last update at the bottom of this policy. Significant changes will be communicated to you where appropriate, such as through email or a notice on our website.

Last updated: 2025