This policy explains our approach to service cancellation and modifications.
If you need to cancel or modify a service before work begins, please contact us as soon as possible. We will discuss the situation and work with you to find an appropriate solution.
If work has already begun, we will discuss the situation and determine the best course of action. This may depend on the stage of the work and the materials or time already invested.
Once work is completed and you have approved the result, the service is considered complete. If you have concerns about the completed work, please contact us to discuss the situation.
We are committed to ensuring that our work meets your expectations. If adjustments are needed after completion, we will discuss them with you and make changes as appropriate.
If you wish to modify the agreed-upon work after it has begun, please contact us to discuss the changes. We will assess whether the modifications are feasible and discuss any implications for the work or timeline.
Some modifications may require additional time or materials, which we will discuss with you before proceeding.
Completed garments should be collected within a reasonable time after work is finished. We will hold completed garments for collection, but we recommend arranging pickup or delivery as discussed during the service.
Payment terms are discussed before work begins. If a service is cancelled before work begins, we will discuss refund arrangements. If work has already begun, the situation will be assessed on a case-by-case basis.
If you have concerns about payment or refunds, please contact us to discuss the situation.
If a service is cancelled before work begins, we will discuss refund arrangements. If work has already begun, the situation will be assessed on a case-by-case basis, taking into account the work completed and materials used.
Refunds, when applicable, will be processed using the same method as the original payment. Processing times may vary depending on the payment method used.
Completed garments should be collected within a reasonable time after work is finished. We will hold completed garments for collection, but we recommend arranging pickup as discussed during the service.
If garments are not collected within a reasonable period, we may contact you to arrange collection. Long-term storage may incur additional charges, which will be discussed with you in advance.
If you have concerns about the quality of work performed, please contact us as soon as possible. We are committed to ensuring that our work meets your expectations and will address any legitimate concerns.
We may offer to redo work or make adjustments at no additional charge if the work does not meet the agreed-upon standards, subject to our assessment of the situation.
If you have questions about this policy or need to cancel or modify a service, please contact us:
Email: contact@extraordinaryhon.world
Address: 14 New Quebec St, London W1H 7RS, United Kingdom
Phone: +442077244147
Last updated: 2025